Support

Contact us

Email support@cunyseats.com for account access, billing, alert-delivery, privacy, or deletion requests. Include your account email, but never send a password, verification/reset token, full card number, or CUNYfirst credentials.

Before reporting an alert issue

• Confirm the tracked campus, term, course, and section.
• Check whether the dashboard shows a recent successful check or a temporary failure.
• Remember that official availability can change after an alert and enrollment is never guaranteed.

Account deletion

There is no self-service deletion control. Send a request from the account address, and we will verify the request before removing eligible account and tracking data. Some billing, security, or backup records may be retained where required.